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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla Ferguson

Kayla Ferguson

August 30, 2024

5  out of  5
rating by Kayla Ferguson
"I’ve recently spoke to an agent named Alana in regards to a new policy. She was actually very knowledge she saved me so much time"
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Quintravious

August 30, 2024

5  out of  5
rating by Quintravious
"Alana had great service"
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Cheeckslapper

August 30, 2024

5  out of  5
rating by Cheeckslapper
"I had the best experience with Alana she had the best service"
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NiyaBabyy TV

August 30, 2024

5  out of  5
rating by NiyaBabyy TV
"alana gave great service"
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Itati Rivera

August 29, 2024

5  out of  5
rating by Itati Rivera
"I went from paying 600 in car insurance to 424 thanks to Alana! She’s definitely such a sweetheart and really went out her way to help me! I appreciate you so much Alana! They are lucky to have you :)"
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Kenneth Jones

August 29, 2024

5  out of  5
rating by Kenneth Jones
"MS.Alana did a great job I’d rate her 10 fantastic service Ms.Alana."
We responded:
"Hi Kenneth, thank you for your feedback. I'm glad to hear that you had a great experience with Alana."
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Tylique McGowan

August 29, 2024

5  out of  5
rating by Tylique McGowan
"Alana gave great customer service and was easy to work with and made the process very easy and stress free !"
We responded:
"Thank you for your positive comments, Tylique."
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Also Smith

August 29, 2024

5  out of  5
rating by Also Smith
"I had an outstanding experience with State Farm . From the moment I reached out, the customer service team was incredibly responsive, friendly, and professional. They went above and beyond to ensure that my needs were met, and they did so with a genuine concern for my satisfaction. The representative I spoke with, Alana, was knowledgeable and took the time to thoroughly address all of my questions and concerns. Their attention to detail and willingness to help truly set them apart. I would definitely recommend friend and family Thank you"
We responded:
"Thank you for your comments regarding Alana. Your feedback is appreciated. "
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Patrick Cooney

August 29, 2024

5  out of  5
rating by Patrick Cooney
"Alana Was the best agent i ever had. Couldn’t be more happy with the service rendered."
We responded:
"Thank you for your feedback! Glad to hear you had a positive experience."
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Ugs111

August 2, 2024

5  out of  5
rating by Ugs111
"⭐⭐⭐⭐⭐ ⭐⭐⭐⭐⭐ I had the best experience with Nasima Moody - State Farm service! Emmy, the agent who helped me, was incredibly proficient and knowledgeable. She quickly understood the issue I was facing and resolved it immediately. The response time was impressively fast, and I felt well taken care of throughout the process. For this reason, I continue to be a loyal customer and highly recommend their services to anyone looking for efficient and effective customer support. Thank you, Emmy, for your outstanding help!"
We responded:
"Thank you very much for your review. I am happy to hear that you had such a positive interaction with Emmy. Thank you for your comments, and your loyalty as a customer. Nasima "
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Panga Thompson

June 25, 2024

5  out of  5
rating by Panga Thompson
"Wow—this experience was quick, easy with great customer service. Nicole was knowledgeable, friendly and professional. She had excellent follow up skillls and delivered on what she promised. Great job to the Agent Nasima Moody for training a great rep!"
We responded:
"Hi Panga! Thank you for your review. It's great to hear that Nicole was so helpful. Thank you very much for your business!! "
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Brien Bell

June 21, 2024

5  out of  5
rating by Brien Bell
"Emmy was the MOST FRIENDLY, Knowledgeable and Professional Agent ! Confident, Helpful, NICE ! Great Rates Too !!👍👍 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ Highly Recommended !"
We responded:
"Hi Brian, thank you very much for your review. I am happy to hear that Emmy was able to assist you. Looking forward to building a long-lasting relationship with you!"
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Hugo Bueno

May 10, 2024

5  out of  5
rating by Hugo Bueno
"The best"
We responded:
"Thank you Hugo!"
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James Parrott

April 25, 2024

5  out of  5
rating by James Parrott
"Nicole Sanchez is a very kind and compassionate employee! She is absolutely wonderful to deal with! Because of her you have earned my business."
We responded:
"Hi James, thank you so much for taking the time to provide your feedback. I am glad to hear that you had a positive experience with Nicole. We are looking forward to building a long-lasting relationship with you. Thanks, Nasima "
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Keasha Downer

April 25, 2024

5  out of  5
rating by Keasha Downer
"After reading other reviews, I find myself wishing that Marco had managed my policy instead. Unfortunately, my policy was handled by Emmy. Currently navigating a separation, I asked to remove my ex-partner's vehicle after making my monthly payment. However, the payment was applied to his car instead. Now, I am receiving overdue notices with no solution in sight. Customer service mentioned they can only file a complaint on my behalf. The situation requires me to make two payments this month, which was not planned for. I am disappointed by the lack of support and attention dedicated to resolving this issue. I’ve given 2 stars as they do respond to text messages selectively. My request to speak with a manager about this issue has gone unanswered thus far. UPDATE: Yesterday, Nasima reached out to me and provided further information about my policy. She offered a sincere apology for the situation, and I appreciate her efforts in addressing it. I’ve adjusted my rating to reflect the level of service that she provided. I want to clarify that there might have been a misunderstanding in my earlier text message. I did not ask not to be contacted; I only requested no additional updates to my account until the billing department sorted out the matter. My concern was about possible additional complications that could arise. Thank you 🙏🏾"
We responded:
"Hi Keasha, thank you for taking the time to provide your feedback. I tried to call you but was unable to speak with you. I am sorry that you feel our service did not meet your expectations. I have confirmed with our Billing Department, and Emmy resolved your issue on April 5th, which was the original day that you reached out for assistance. It appears any remaining balance, on your account, is in fact your responsibility. The last communication we have from you via text, is you advising us not to contact you. We have reached out to your ex- partner, to advise him of the amount that he needs to pay. Our goal is to provide outstanding service, and I would like to have an opportunity to discuss your experience further. Please contact me at your earliest convenience. Thank you, Nasima "
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Clara Baez

April 11, 2024

5  out of  5
rating by Clara Baez
"Great customer service, reliable, and very helpful. Marcis help me saved $800 on my policy."
We responded:
"Hi Clara, thank you for your feedback. "
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Raquel Alvarez

April 10, 2024

5  out of  5
rating by Raquel Alvarez
"Marco ha trabajado muy fuerte por darme los ahorros necesarios en mi póliza tanto de auto como de mi Condo y me ha dado el asesoramiento adecuado lo que ha hecho que tome las decisiones correctas en mis coberturas, lo recomiendo por su profesionalismo y la confianza que me ha proporcionado."
We responded:
"Hi Raquel, thank you for your feedback. It is greatly appreciated. "
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Denisse Lapaquette

April 4, 2024

5  out of  5
rating by Denisse Lapaquette
"Hola, estoy muy agradecida de don Marco Vallejo, por su excelente atención personalizada, quedamos muy contentos con el cambio de Compañía de Seguro. Gracias por su grata atención Marco."
We responded:
"Hi Denisse, thank you so much for your feedback. I am glad to hear that Marco was able to assist you."
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Farah Lizzie

April 3, 2024

5  out of  5
rating by Farah Lizzie
"Marco was very knowledgeable and explained very clearly the different coverage that I could and should have. The savings with him were amazing. Thanks, Marco."
We responded:
"Hi Farah, thank you so much for your comments. I am glad to hear that you had a great experience with Marco."
Profile photo of Venel “Venelande” Viljean

Venel “Venelande” Viljean

April 3, 2024

5  out of  5
rating by Venel “Venelande” Viljean
"I have no words to describe the way that Marco used his professionalism and expertise to help me with my concerns. Mr. Vallejo not only solved my issues and also made my family feel safe to be insured by State Farm."
We responded:
"Hi Venel, I am so happy to hear you had an amazing experience with Marco. Looking forward to working with you. "
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Blanca Escobar

April 2, 2024

5  out of  5
rating by Blanca Escobar
"Marco ha trabajado muy fuerte para darme los mayores descuentos disponibles y me ha asesorado de cómo funcionan todas las coberturas para que yo tome la decisión más correcta, le recomiendo por qué me ha proporcionado una gran ayuda."
We responded:
"Hola Blanca, muchas gracias por sus comentarios. Me complace escuchar que tuvo una buena experiencia con Marco."
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Lizabeth Valencia

March 27, 2024

5  out of  5
rating by Lizabeth Valencia
"Marco Vallejo has been an exceptional person - he helped me to get better insurance - I’m very happy with his follow up and help me from beginning to the end - thank you Marco for your great work ethics."
We responded:
"Hi Lizabeth, thank you so much for your review. I am so glad that Marco was able to assist you!!"
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Tiffany

March 27, 2024

5  out of  5
rating by Tiffany
"After years with Progressive (and annual increases) we decided to shop around for another insurance company. Marco was referred to me by a friend who got a great rate on her homeowner’s insurance. I worked with Marco and he was so patient! We discussed so many different options to get the coverage we wanted for a really great price. Do yourself a favor! Shop around for insurance! Call Marco! He’ll get you a great rate!!!"
We responded:
"Thank you so much Tiffany!! I really appreciate your feedback. Looking forward to building a long-lasting relationship with you!"
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Francois Larche

March 25, 2024

5  out of  5
rating by Francois Larche
"Patient, kind, and thorough...Marco has these attributes, which are important factors when you are making insurance decisions."
We responded:
"Hi Francois, thank you very much for your review. We truly appreciate it! I'm glad to hear that Marco was able to assist you with your insurance needs. "
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Farida Mohammed

March 19, 2024

5  out of  5
rating by Farida Mohammed
"Marco Vallejo was extremely helpful in getting me a competitive rate on my home and auto insurance. He exemplifies excellent customer service, and has a wealth of knowledge in Auto and Home insurance. He is diligent, detailed oriented and an asset to State Farm and I have no hesitation in recommending him to friends and family."
We responded:
"Hi Farida, Thank you very much for taking the time to provide a review. We appreciate your business and look forward to building a long-lasting relationship with you. "